Loading... Please wait...

T & C’s

1. INTRODUCTION

1.1. This document (together with any documents referred to in it) tells you the terms andconditions upon which we sell and supply the goods (the Goods) listed on this website (the'Website') to you.

1.2. Before confirming your order please:

1.2.1. Read through these terms and conditions (the 'Conditions') and in particular ourcancellations and returns policy at clause 12. and limitation of our liability andyour indemnity at clause 16.

1.2.2. Print a copy for future reference.

1.2.3. Read our privacy policy regarding your personal information.

1.3. By ordering any of the Goods listed on this Website, you agree to be legally bound bythese Conditions. You will be unable to proceed with your purchase if you do not acceptthese terms and conditions as may be modified or amended and posted on this Websitefrom time to time.

1.4. We reserve the right to revise and amend the Website, our disclaimers and the Conditionsat any time without notice to you. Your continued use of the Website (or any part thereof)following a change shall be deemed to be your acceptance of such change. It is yourresponsibility to check regularly to determine whether we have changed these Conditions.

2. ABOUT US

2.1. This Website is owned and operated by Futurtek Limited ('we'/'us'/'our'), a limited company(trading as futurtek.com), registered in England and Wales under company number:3721592 having our registered office at Unit D Gateway 1000 Whittle Way StevenageHertfordshire SG1 2FP. Our VAT Number is: GB731110396.

3. COMMUNICATIONS

3.1. You agree that email and other electronic communications can be used as a long-distancemeans of communication and acknowledge that all contracts, notices, information andother communications that we provide to you electronically comply with any legalrequirement that such communications be in writing.

3.2. We will contact you by email or provide you with information by posting notices on ourWebsite.

4. OVERSEAS ORDERS

4.1. Our Website is only intended for use by customers resident in England, Wales, Scotlandand Northern Ireland (the United Kingdom).

4.2. We can, in our sole discretion, accept orders from individuals located outside the UnitedKingdom and ship overseas subject to you paying for the additional shipping or postagecosts. You will have an opportunity to cancel your order in case these costs are notacceptable.

4.3. If we agree to supply any Goods ordered from the Website for delivery outside the UnitedKingdom, they may be subject to import duties and/or additional taxes or expensesincurred due to complying with foreign regulatory requirements or laws. You will beresponsible for payment of any such duties and/or taxes in addition to our price includingVAT and the cost of delivery. Please note that we have no control over these charges andcannot predict their amount. Please contact your local customs office or taxation authorityfor further information before placing your order.

4.4. Please note that when shipping products internationally, you should be aware that crossbordershipments are subject to opening and inspection by customs authorities. Pleasealso note that you must comply with all applicable laws and regulations of the country forwhich the Goods are destined. We will not be liable for any breach by you of any suchlaws.

5. REGISTRATION

5.1. When registering on the Website you must choose a username and password. You areresponsible for all actions taken under your chosen username and password.

5.2. By registering on the Website you undertake:

5.2.1. That all the details you provide to us for the purpose of registering on the Websiteand purchasing the Goods are true, accurate, current and complete in all respects

5.2.2. To notify us immediately of any changes to the information provided on registrationor to your personal information

5.2.3. That you are over 18 or if under 18 you have a parent or guardian's permission toregister with and purchase the Goods from this Website in conjunction with andunder their supervision

5.2.4. To only use the Website using your own username and password

5.2.5. To make every effort to keep your password safe

5.2.6. Not to disclose your password to anyone

5.2.7. To change your password immediately upon discovering that it has beencompromised

5.2.8. To neither transfer or sell your username or password to anyone, nor permit, eitherdirectly or indirectly, anyone other than you to use them

5.3. You authorise us to transmit your name, address and other personal information suppliedby you (including updated information) to obtain information from third parties about you,including, but not limited to, credit reports and so that we may authenticate your identity.

5.4. We reserve the right to terminate an agreement formed with you pursuant to clause 9.below and to suspend or terminate your access to the Website immediately and withoutnotice to you if:

5.4.1. You fail to make any payment to us when due

5.4.2. You breach these Conditions (repeatedly or otherwise)

5.4.3. You are impersonating any other person or entity

5.4.4. When requested by us to do so, you fail to provide us within a reasonable timewith sufficient information to enable us to determine the accuracy and validity ofany information supplied by you, or your identity

5.4.5. We suspect you have engaged, or are about to engage, or have in anyway beeninvolved, in fraudulent or illegal activity on the Website

6. ELIGIBILITY TO PURCHASE FROM THE WEBSITE

6.1. To be eligible to purchase the Goods on this Website and lawfully enter into and formcontracts with us, you must:

6.1.1. Be 18 years of age or over

6.1.2. Be legally capable of entering into a binding contract

6.1.3. Provide full details of a delivery address in the United Kingdom or the EuropeanEconomic Area (if you reside in the EEA)

6.2. If you are under 18, you may only use the Website in conjunction with, and under thesupervision of, a parent or guardian. If you do not qualify, you must not use our Website.

7. PRICE

7.1. The prices of the Goods are quoted on the Website.

7.2. Prices for delivery are quoted for delivery in the United Kingdom unless otherwise specified.

7.3. Unless otherwise stated, the prices quoted include VAT but exclude delivery costs whichwill be added to the total amount due from you. Details of our delivery charges can belocated on our Website.

7.4. We reserve the right, by giving notice to you at any time before delivery or performance ofour obligations to you, to increase the price of the Goods to reflect any increase in thecost to us due to any factor beyond our control (such as without limitation, any foreignexchange fluctuation, significant increase in the costs of labour, materials or other costs ofmanufacture). In the unlikely event of this occurring, you shall be entitled to cancel theorder at any time before delivery.

8. PAYMENT

8.1. Payment can be made by any major credit or debit card or through an electronic paymentaccount as explained on the order form.

8.2. However, we do not accept the following:

8.2.1. American Express.

8.2.2. Diner's Card.

8.3. By placing an order, you consent to payment being charged to your debit/credit cardaccount or electronic payment account as provided on the order form.

8.4. Payment will be debited and cleared from your account before the dispatch of the Goods toyou.

8.5. When you pay for your order by card, we carry out certain checks which include obtainingauthorisation from your card issuer to ensure you have adequate funds and for securityreasons. This may involve validating your name, address and other personal informationsupplied by you during the order process against appropriate third party databasesincluding the card issuer, registered credit reference agencies and fraud preventionagencies.

8.6. By accepting these Conditions you:

8.6.1. Undertake that all the details you provide to us for the purpose of purchasing theGoods are correct and that the payment card you are using is your own and thatthere are sufficient funds to cover the cost of the Goods ordered

8.6.2. Undertake that any and all Goods ordered by you are for your own private ordomestic use only and not for resale

8.6.3. Authorise us to transmit the payment and delivery information provided by youduring the order process (included any updated information) for the purpose ofobtaining authorisation from your card issuer to ensure you have adequate funds,to authenticate your identity, to validate your payment card and for other securityreasons, such as fraud prevention

8.7. We shall contact you should any problems occur with the authorisation of your card.

8.8. We will take all reasonable care, in so far as it is in our power to do so, to keep the detailsof your order and payment secure, but in the absence of negligence on our part, we cannotbe held liable for any loss you may suffer if a third party procures unauthorised access toany data you provide when accessing or ordering from our Website.

9. ORDER PROCESS AND FORMATION OF A CONTRACT

9.1. All orders are subject to acceptance and availability. If any Goods ordered are notavailable, you will be notified by email and you will have the option either to wait until theitem is available or to cancel your order. It is your responsibility to provide us with a validemail address so that we can contact you if necessary.

9.2. Any order placed by you constitutes an offer to purchase the Goods from us. All suchoffers received from you are subject to acceptance by us and we reserve the right to refuseany order placed by you at any time prior to acceptance, without providing an explanation.

9.3. You shall be responsible for ensuring the accuracy of the details provided by you duringthe order process and we will not accept an order unless all details requested from youhave been entered correctly.

9.4. You agree that if we contact you to acknowledge receipt of your order such communicationshall not amount to our acceptance of your offer to purchase the Goods ordered by youfrom the Website.

9.5. A contract between you and us (the 'Contract') incorporating these Conditions will onlysubsist after we have debited your payment card and have confirmed that we havedispatched the Goods or made them available to be downloaded. We will send you anemail to confirm this (a 'Confirmation Notice'). The Confirmation Notice will amount to anacceptance of your offer to buy the Goods from us. The Contract will only be formed whenwe send you the Confirmation Notice (whether or not you receive it).

9.6. Where we agree to supply Goods to you permanently or on an ongoing (continuous) basis,such as by subscription, they shall be provided for a minimum fixed period of time (the'Minimum Duration'). The length of the Minimum Duration will depend on which package orproduct you have selected to purchase and is provided on the Website.

9.7. The Contract will relate only to the Goods stated in the Confirmation Notice. We will notbe obliged to supply any other Goods which may have been part of your order until we havesent you a separate Confirmation Notice relating to it.

9.8. You must check that the details contained in the Confirmation Notice are correct and youshould print out and keep a copy of it.

9.9. You will be subject to the version of our policies and Conditions in force at the time thatyou order the Goods from us, unless:

9.9.1. Any change to those policies or these Conditions is required to be made by law orgovernmental authority

9.9.2. We notify you of any change to our policies or these Conditions before we sendyou the Confirmation Notice, in which case, we are entitled to assume that youhave accepted it, unless we receive written notification from you to the contrarywithin seven working days of receipt of the Confirmation Notice

10. DELIVERY

10.1. The Goods will be delivered to you at the address you provided during the order processwhich may be an address other than the billing address, but please note that extradocumentation may be needed to comply with such orders.

10.2. We employ professional carriers. Nevertheless, you must examine the Goods on arrival. Ifyou are asked for your signature on delivery, you must examine the Goods before signingfor it.

10.3. Any dates quoted for delivering the Goods are approximate only. If no date is specifiedthen it will take place within 30 days or a reasonable time of the date of the ConfirmationNotice, unless there are exceptional circumstances.

10.4. We shall not be liable for any delay in delivering the Goods, however caused.

10.5. The Goods may be sent to you in instalments.

10.6. For Christmas deliveries, we recommend that you check our Website for the last date ofdelivery. We will endeavour to dispatch all Goods that are in stock within 24 hours.However, we cannot guarantee delivery by 24th December.

11. RISK AND TITLE

11.1. The Goods will be at your risk from the time of delivery.

11.2. Ownership of the Goods will only pass to you when we receive full payment of all sumsdue in respect of them including VAT and the cost of delivery.

12. CANCELLING YOUR CONTRACT AND RETURNS12.1. Cancelling before receiving a Confirmation Notice.

12.1.1. You may cancel your order for the Goods at any time prior to receiving aConfirmation Notice from us so long as you contact us in writing. You can send usa cancellation notice by sending an email to info@futurtek.co.uk or a letter to UnitD Gateway 1000 Whittle Way Stevenage Hertfordshire SG1 2FP. Yourcancellation notice must quote your name, address, the name or a description ofthe goods and your order reference number.

12.2. Cancellation after receiving a Confirmation Notice.

12.2.1. You are entitled to cancel your Contract at any time prior to receiving the Goodsso long as you provide us with written notice or, if you have received the Goods, solong as you provide us with written notice at anytime within 7 working daysstarting from the day after you received the Goods. You can send yourcancellation notice by email to info@futurtek.co.uk or a letter to Unit D Gateway1000 Whittle Way Stevenage Hertfordshire SG1 2FP. Your cancellation noticemust quote your name, address, the name or a description of the Goods and yourorder reference number.

12.2.2. Upon receiving your cancellation notice, we will contact you and provide details ofwhere you must return the Goods and other relevant instructions. You must thenimmediately return the Goods to us at your own cost and risk. We reserve theright, at our option, to collect the Goods from you. If we wish to collect the Goodswe will notify you of when they will be collected by us. We will charge you for thecost of collecting the Goods and will deduct this from any sum owed by us to you.

12.2.3. The Goods must be returned to us in the same condition in which you receivedthem until such time as the Goods are either collected by us or delivered back tous by you. You must return the Goods with its original packaging and the originalinvoice. You have a legal obligation to take reasonable care of the Goods whilstthey are in your possession. If you fail to comply with this obligation, we may havea right of action against you for compensation.

12.3. Exception to the right to cancelYou will not have a right to cancel an order for any goods or services purchased from us, in thefollowing situations:

12.3.1. If you expressly agree to us beginning to provide any services before the end of thecancellation period.

12.3.2. The Contract is for goods which are bespoke or have been personalised or whichmay deteriorate (such as food)

12.3.3. The Contract is for goods and/or services the price of which is dependent onfluctuations in the financial market which cannot be controlled by us

12.3.4. The Contract is for the sale of land, auctions and financial service agreements

12.3.5. The Contract is for the supply of:

12.3.5.1. Audio or video recordings and computer software if unsealed by you

12.3.5.2. Audio or video recordings and software and other items that you havesuccessfully downloaded where a free trial or demonstration was availableto you to view or download12.3.5.3. Newspapers, magazines and other periodicals

12.3.5.4. Gaming, betting and lottery services

12.4. Damaged, faulty or wrongly delivered goods

12.4.1. We will offer you a refund of the full purchase price, including the cost of deliveryfor sending the goods to you, and the cost incurred by you in returning the Goodsto us, if it:

12.4.1.1. Has been damaged on delivery

12.4.1.2. Is in a faulty condition

12.4.1.3. Develops a fault within one week of delivery

12.4.1.4. Has been delivered to you in error12.4.2. provided that you return the Goods to us and we are reasonably satisfied that theGoods have not suffered damage after delivery or have not been misused or usedother than in accordance with the instructions or the problem is not due to normalwear and tear.

12.4.3. Alternatively, at your option, instead of a refund (and subject to returning theGoods as required under this clause) we will replace the Goods with the same or asimilar product (subject to stock availability).

12.4.4. Sometimes the product specifications from the manufacturer may change, inwhich case, if you request a replacement, we will do our best to offer you asubstitute of the same or better quality at the same price. If you are not happywith the replacement, you can return the Goods to us.

12.4.5. In order to claim a refund or replacement item please send us a cancellationnotice as soon as you become aware of a problem and no later than 7 workingdays after receipt or the fault developing by email to info@futurtek.co.uk or a letterto Unit D Gateway 1000 Whittle Way Stevenage Hertfordshire SG1 2FP. Yourcancellation notice must quote your name, address, the name or a description ofthe Goods, a brief description of the problem, fault or damage and your orderreference number.

12.4.6. Upon receiving your cancellation notice, we will contact you and provide details ofwhere you must return the Goods and other relevant instructions. You must thenimmediately return the Goods to us. We reserve the right, at our option, to collectthe Goods from you. If we wish to collect the Goods we will notify you of whenthey will be collected by us.

12.5. Incorrectly priced or described goods

12.5.1. Whilst we try and ensure that all the information on our Website is accurate,errors may occur. In the unlikely event that the price and/or description of an itemlisted on the Website has been incorrectly advertised, we will not be under anyobligation to sell or provide those goods to you.

12.5.2. If we discover the error before sending you a Confirmation Notice we will at ourdiscretion, either reject your order and notify you of such rejection, or inform youas soon as possible and give you the option of cancelling your order orreconfirming it at the correct price and/or description. If we give you the option ofcancelling your order or reconfirming it at the correct price and/or description buteither cannot contact you or do not receive your response within 14 days ofsending you notification (whether or not you receive it), we will reject your order.

12.5.3. If we discover the error after sending you a Confirmation Notice we may, at ourdiscretion and without incurring any liability to you, cancel the Contract providedthat the error is, in our reasonable opinion, obvious and unmistakable and couldhave reasonably been recognised by you. We will notify if we cancel the Contract.

12.5.4. If your order is cancelled or rejected and you have already paid for the Goods, youwill receive a full refund in accordance with clause

12.7.12.6. Delivery by instalments

12.6.1. The Goods may be sent to you in instalments. You may cancel the outstandingpart of your order and receive a refund, if you have already paid, of the purchaseprice of the outstanding Goods in accordance with clause

12.7.12.7. Processing refunds

12.7.1. We will examine any returned Goods and will notify you about your refund orreplacement item via email within a reasonable period of time. We will usuallyprocess a refund or delivery of a replacement item as soon as possible and, in anycase, within 30 days of the day we confirmed to you via e-mail that you areentitled to it. Refunds will be made by crediting the payment card or electronicpayment account you used to purchase the Goods.

12.7.2. We reserve the right to refuse to issue a refund or replacement and to recover thecost of returning or collecting the Goods in the event that the Goods are found tohave suffered damage after delivery or have been misused or used other than inaccordance with the instructions or if the problem is due to normal wear and tearor if the Goods have not been returned with its original packaging. This does notaffect your statutory rights.

13. COMPLAINTS

13.1. If you have a comment, concern or complaint about any Goods you have purchased fromus, please contact us via email at info@futurtek.co.uk or by post at Unit D Gateway 1000Whittle Way Stevenage Hertfordshire SG1 2FP.

14. INTELLECTUAL PROPERTY

14.1. The content of the Website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rightswhich include, (without limitation), all rights in materials, works, techniques, computerprograms, source codes, data, technical information, trading business brand names,goodwill, service marks utility models, semi-conductor topography rights, the style orpresentation of the goods or services, creations, inventions or improvements upon oradditions to an invention, confidential information, know-how and any research effortrelating to Futurtek Limited (trading as futurtek.com), moral rights and any similar rights inany country (whether registered or unregistered and including applications for and the rightto apply for them in any part of the world) and you acknowledge that the intellectualproperty rights in the material and content supplied as part of the Website shall remainwith us or our licensors.

14.2. You may download or copy the content and other downloadable items displayed on theWebsite subject to the condition that the material may only be used for personal non-commercialpurposes. Copying or storing the contents of the Website for other thanpersonal use is expressly prohibited.

14.3. You may retrieve and display the content of the Website on a computer screen, store suchcontent in electronic form on disk (but not any server or other storage device connected toa network) or print one copy of such content for your own personal, non-commercial use,provided you keep intact all and any copyright and proprietary notices. You may nototherwise reproduce, modify, copy or distribute or use for commercial purposes any of thematerials or content on the Website.

14.4. You acknowledge that any other use of the material and content of this Website is strictlyprohibited and you agree not to (and agree not to assist or facilitate any third party to)copy, reproduce, transmit, publish, display, distribute, commercially exploit or createderivative works from such material and content.

14.5. No licence is granted to you in these Conditions to use any of our trade marks or those ofour affiliated companies.

14.6. Goods sold by us and Website content may be subject to copyright, trade mark or otherintellectual property rights in favour of third parties. We acknowledge those rights.15. WEBSITE USE15.1. You are permitted to use the Website and the material contained in it only as expresslyauthorised by us under our terms of use.

16. LIABILITY AND INDEMNITY16.1. Notwithstanding any other provision in the Conditions, nothing will affect or limit yourstatutory rights; or will exclude or limit our liability for:

16.1.1. Death or personal injury resulting from our negligence

16.1.2. Fraud or fraudulent misrepresentation

16.1.3. Action pursuant to section 2(3) of the Consumer Protection Act 1987

16.1.4. Any matter for which it would be unlawful for us to exclude or attempt to excludeour liability16.2. The Website is provided on an 'as is' and 'as available' basis without any representation orendorsement made and we make no warranties or guarantees, whether express or implied,statutory or otherwise (unless otherwise expressly stated in these Conditions or requiredby law) in relation to the information, materials, content or services found or offered on theWebsite for any particular purpose or any transaction that may be conducted on or throughthe Website including but not limited to, implied warranties of non-infringement,compatibility, timeliness, performance, security, accuracy, condition or completeness, orany implied warranty arising from course of dealing or usage or trade custom.

16.3. We will not be liable if the Website is unavailable at any time.

16.4. We make no representation or warranty of any kind express or implied statutory orotherwise regarding the availability of the Website or that it will be timely or error-free, thatdefects will be corrected, or that the Website or the server that makes it available are freeof viruses or bugs.

16.5. We will not be responsible or liable to you for any loss of content or material uploaded ortransmitted through the Website and we accept no liability of any kind for any loss ordamage resulting from action taken in reliance on material or information contained on theWebsite.

16.6. We cannot guarantee and cannot be responsible for the security or privacy of the Websiteand any information provided by you. You must bear the risk associated with the use of theinternet. In particular, we will not be liable for any damage or loss caused by a distributeddenial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers,spyware, adware or other material which is malicious or technologically harmful that mayinfect your computer, peripheral computer equipment, computer programs, data or otherproprietary material as a result of your use of the Website or you downloading any materialposted or sold on the Website or from any website linked to it.

16.7. We will use all reasonable endeavours to carry out our obligations within a reasonableperiod of time but will not be liable to you for any loss, costs or expenses arising directlyor indirectly from any delays in doing so.

16.8. We will not be liable, in contract or tort (including, without limitation, negligence),or in respect of pre-contract or other representations (other than fraudulentmisrepresentations) or otherwise for:

16.8.1. any economic losses (including without limitation loss of revenues, profits,contracts, business or anticipated savings and any other consequentialloss); or

16.8.2. any loss of goodwill or reputation; or

16.8.3. any special or indirect losses; or

16.8.4. any loss of data; or

16.8.5. wasted management or office time; or

16.8.6. any other loss or damage of any kindsuffered or incurred arising out of or in connection with the provision of anymatter under these Conditions and/or the Contract and/or theuse of this Website or any aspect related to your purchase of theGoods even if such losses are foreseeable or result from a deliberatebreach of these Conditions by us that would entitle you to terminate the Contract between usor as a result of any action we have taken in response to yourbreach of these Conditions. Without prejudice to the terms of thisclause and in the event that we are unable to rely upon it, our liability for all and anylosses you suffer as a result of us breaking the Contract, whether or notdeliberate, including those listed in clauses

16.8.1. to 16.8.6., is strictly limited tothe purchase price of the Goods you purchased.

16.9. You agree to fully indemnify, defend and hold us, and our officers, directors, employeesand suppliers, harmless immediately on demand, from and against all claims, including butnot limited to losses (including loss of profit, revenue, goodwill or reputation), costs andexpenses, including reasonable administrative and legal costs, arising out of any breach ofthese Conditions by you, or any other liabilities arising out of your use of this Website orany other person accessing the Website using your personal information with yourauthority.

16.10. This clause does not affect your statutory rights as a consumer, nor does it affect yourcontractual cancellation rights.

17. REVIEWS

17.1. You acknowledge that any review, feedback or rating which you leave may be published byus on the Website and you agree that it may be displayed for as long as we considerappropriate and that the content may be syndicated to our other websites, publications ormarketing materials.

17.2. You undertake that any review, feedback or rating that you write shall:

17.2.1. Comply with applicable law in the UK and the law in any country from which theyare posted

17.2.2. Be factually accurate17.2.3. Contain genuinely held opinions (where applicable)

17.2.4. Not contain any material which is either defamatory, threatening, obscene,abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm,embarrass or invade the privacy of, any person or be deceiving

17.2.5. Not promote or advocate an unlawful act or activity, discrimination, sexuallyexplicit material or violence

17.2.6. Not infringe any trademark, copyright (including design rights), database right, orother intellectual property rights of any other person or breach of any legal dutyyou owe to a third party

17.2.7. Not be used to impersonate any person, or to misrepresent your identity

17.3. You agree to indemnify and hold us harmless against any claim or action brought by thirdparties, arising out of or in connection with any review, feedback or rating posted by you onthe Website, including, without limitation, the violation of their privacy, defamatorystatements or infringement of intellectual property rights.17.4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license touse or edit any reviews posted by you.17.5. We reserve the right to publish, edit or remove any reviews without notifying you.

18. FORCE MAJEURE

18.1. We shall have no liability for delays or failures in delivery or performance of our obligationsto you resulting from any act, events, omissions, failures or accidents that are outside ofour control ('Force Majeure'), which, without limitation, include:

18.1.1. Strikes, lock-outs or other industrial action18.1.2. Shortages of labour, fuel, power, raw materials

18.1.3. Late, defective performance or non-performance by suppliers

18.1.4. Private or public telecommunication, computer network failures or breakdown ofequipment

18.1.5. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war(whether declared or not) or threat or preparation for war.

18.1.6. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other naturaldisaster or extreme weather conditions.

18.1.7. Impossibility of the use of railways, shipping, aircraft, motor transport or othermeans of public or private transport.18.1.8. Acts, decrees, legislation, regulations or restrictions of any government

18.1.9. Other causes, beyond our reasonable control

18.2. Our performance will be deemed to be suspended for the period that the event of ForceMajeure continues, and we will have an extension of time for performance for the durationof that period. We will use our reasonable endeavours to minimise any delay caused byForce Majeure or to find a solution by which our obligations may be performed despite theForce Majeure event. We shall promptly notify you of any Force Majeure event givingdetails of it and (where possible) the extent and likely duration of any delay.

18.3. Where the period of non-performance or delay in relation to any event of Force Majeureexceeds 30 days from the date of notice to you of the event of Force Majeure, either you orus may, by written notice to the other, terminate the Contract with immediate effect uponservice.

19. PRIVACY POLICY

19.1. In order to monitor and improve customer service, we sometimes record telephone calls.

19.2. We shall be entitled to process your data in accordance with the terms of our PrivacyPolicy. Please view this document for further information. All information provided by youwill be treated securely and in accordance with the Data Protection Act 1998 (asamended).

19.3. You can find full details of our Privacy Policy on the Website.

20. THIRD PARTY RIGHTS

20.1. Except for our affiliates, directors, employees or representatives, a person who is not aparty to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 toenforce any term of the Contract but this does not affect any right or remedy of a thirdparty that exists or is available apart from that Act.21. EXTERNAL LINKS

21.1. To provide increased value and convenience to our users, we may provide links to otherwebsites or resources for you to access at your sole discretion and risk. You acknowledgeand agree that, as you have chosen to enter the linked website we are not responsible forthe availability of such external sites or resources, and do not review or endorse and arenot responsible or liable in any way, whether directly or indirectly, for:

21.1.1. The privacy practices of such websites

21.1.2. The content of such websites, including (without limitation) any advertising,content, products, goods or other materials or services on or available from suchwebsites or resources

21.1.3. The use which others make of these websites; or

21.1.4. Any damage, loss or offence caused or alleged to be caused to you, arising fromor in connection with the use of or reliance upon any such advertising, content,products, goods, materials or services available on and/or purchased by you fromsuch external websites or resources

22. LINKING TO THE WEBSITE

22.1. You must not create a link to the Website from another website, document or any othersource without first obtaining our prior written consent.

22.2. Any agreed link must be:

22.2.1. To the Website's homepage

22.2.2. Established from a website or document that is owned by you and does notcontain content that is offensive, controversial, infringes any intellectual propertyrights or other rights of any other person or does not comply in any way with thelaw in the UK and the law in any country from which they are hosted22.2.3. Provided in such a way that is fair and legal and does not damage our reputationor take advantage of it

22.2.4. Established in such a way that does not suggest any form of association, approvalor endorsement on our part where none exists

22.3. We have no obligation to inform you if the address of the Website home page changes andit is your responsibility to ensure that any link you provide to our homepage is at all timesaccurate.22.4. We reserve the right to withdraw our consent without notice and without providing anyreasons for withdrawal. Upon receiving such notice you must immediately remove the linkand inform us once this has been done.

23. NOTICES

23.1. All notices given by you to us must be given to us at Unit D Gateway 1000 Whittle WayStevenage Hertfordshire SG1 2FP or by using info@futurtek.co.uk. We may give notice asdescribed in clause

3.23.2. Notice will be deemed received and properly served immediately when posted on ourWebsite, 24 hours after an email is sent, or three days after the date of posting of anyletter. In proving the service of any notice, it will be sufficient to prove, in the case of aletter, that such letter was properly addressed, stamped and placed in the post and, in thecase of an email, that such email was sent to the specified email address of theaddressee.

24. ENTIRE AGREEMENT

24.1. The Contract represents the entire agreement between us in relation to the subject matterof the Contract and supersede any prior agreement, understanding or arrangementbetween us, whether oral or in writing.

24.2. We each acknowledge that, in entering into a Contract, neither of us has relied on anyexpress or implied representation, undertaking or promise given by the other from anythingsaid or written in any negotiations between us prior to such Contract except as has beenexpressly incorporated in such Contract.

24.3. Neither of us shall have any remedy in respect of any untrue statement made by the other,whether orally or in writing, prior to the date of any Contract (unless such untrue statementwas made fraudulently) and the other party's only remedy shall be for breach of contract asprovided in these Conditions.

25. GENERAL

25.1. We reserve the right to change the domain address of this Website and any services,products, product prices, product specifications and availability at any time.

25.2. All prices and descriptions supersede all previous publications. All product descriptions areapproximate.

25.3. Every effort is made to keep information regarding stock availability on the Website up todate. However, we do not guarantee that this is the case, or that stock will always beavailable.

25.4. If any provision of these terms and conditions is held by any competent authority to beinvalid or unenforceable in whole or in part, the validity of the other provisions of theContract and the remainder of the provision in question will not be affected.

25.5. All Contracts are concluded and available in English only.

25.6. If we fail, at any time during the term of a Contract, to insist upon strict performance of anyof your obligations under it or any of these terms and conditions, or if we fail to exerciseany of the rights or remedies to which we are entitled under the Contract, this shall notconstitute a waiver of such rights or remedies and shall not relieve you from compliancewith your obligations.

25.7. A waiver by us of any default shall not constitute a waiver of any subsequent default.

25.8. No waiver by us of any of these Conditions or of any other term of a Contract shall beeffective unless it is expressly stated to be a waiver and is communicated to you in writingin accordance with clause 3.25.9. Any Contract between you and us is binding on you and us and on our respectivesuccessors and assigns. You may not transfer, assign, charge or otherwise dispose ofthe Contract, or any of your rights or obligations arising under it, without our prior writtenconsent. We may transfer, assign, charge, sub-contract or otherwise dispose of aContract, or any of our rights or obligations arising under it, at any time during the term ofthe Contract.

26. GOVERNING LAW AND JURISDICTION

26.1. The Website is controlled and operated in the United Kingdom.

26.2. Every purchase you make shall be deemed performed in England and Wales.

26.3. The Conditions and any Contract brought into being as a result of usage of this Websitewill be governed by the laws of England and Wales and you irrevocably agree to submit tothe exclusive jurisdiction of the courts of England and Wales.Website - terms and conditions of usePlease read these terms and conditions carefully as they contain important information aboutyour rights and obligations when using this website (the 'Website') and in particular clause

11.3.The Website is owned and operated by Futurtek Limited ('we'/'us'/'our'), a limited company (trading asfuturtek.com), registered in England and Wales under company number: 3721592 having our registeredoffice at Unit D Gateway 1000 Whittle Way Stevenage Hertfordshire SG1 2FP. Our VAT Number is:GB731110396.The term 'you' refers to the user or viewer of our Website.By browsing on or using the Website you are agreeing to comply with and be bound by these terms andconditions which, together with our privacy policy, governs our relationship with you regarding the use ofour Website.

1. ACCESS

1.1. You will be able to access parts of the Website without having to register any details withus. However, from time to time certain areas of this Website may be accessible only if youare a registered user.

1.2. You are responsible for making all arrangements necessary for you to have access to ourWebsite. You are also responsible for ensuring that all persons who access our Websitethrough your internet connection are aware of these terms, and that they comply withthem.

1.3. We make reasonable efforts to ensure that this Website is available to view and use 24hours a day throughout each year however, this is not guaranteed. The Website may betemporarily unavailable at anytime because of: server or systems failure or other technicalissues; reasons that are beyond our control; required updating, maintenance or repair

1.4. Where possible we will try to give you advance warning of maintenance issues but shallnot be obliged to do so.

2. REGISTERING ON THIS WEBSIT

E2.1. When registering on the Website you must choose a username and password. You areresponsible for all actions taken under your chosen username and password.

2.2. By registering on the Website you undertake:

2.2.1. That all the details you provide to us for the purpose of registering on the Websiteare true, accurate, current and complete in all respects

2.2.2. You will notify us immediately of any changes to the information provided onregistration

2.2.3. You are over 18 or if under 18 you have a parent or guardian's permission toregister with the Website in conjunction with and under their supervision

2.2.4. To only use the Website using your own username and password

2.2.5. To make every effort to keep your password safe2.2.6. Not to disclose your password to anyone

2.2.7. To change your password immediately upon discovering that it has beencompromised

2.2.8. To neither transfer or sell your username or password to anyone, nor permit, eitherdirectly or indirectly, anyone other than you to use them

2.3. You authorise us to transmit your name, address and other personal information suppliedby you (included updated information) to obtain information from third parties about you,including, but not limited to, credit reports and so that we may authenticate your identity.

3. ELIGIBILITY TO PURCHASE FROM THE WEBSITE

3.1. To be eligible to purchase the Goods on this Website and lawfully enter into and formcontracts with us, you must:

3.1.1. Be 18 years of age or over3.1.2. Be legally capable of entering into a binding contract

3.1.3. Provide full details of a delivery address in the United Kingdom or the EuropeanEconomic Area, (if you reside in the EEA)

3.2. If you are under 18, you may only use the Website in conjunction with, and under thesupervision of, a parent or guardian. If you do not qualify, you must not use our Website.

4. INTELLECTUAL PROPERTY

4.1. The content of the Website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rightswhich include, (without limitation), all rights in materials, works, techniques, computerprograms, source codes, data, technical information, trading business brand names,goodwill, service marks utility models, semi-conductor topography rights, the style orpresentation of the goods or services, creations, inventions or improvements upon oradditions to an invention, confidential information, know-how and any research effortrelating to Futurtek Limited (trading as futurtek.com), moral rights and any similar rights inany country (whether registered or unregistered and including applications for and the rightto apply for them in any part of the world).

4.2. You acknowledge that the intellectual property rights in the material and content suppliedas part of the Website shall remain with us or our licensors.

4.3. You may download or copy the content and other downloadable items displayed on theWebsite subject to the condition that the material may only be used for personal noncommercialpurposes. Copying or storing the contents of the Website for other thanpersonal use is expressly prohibited.

4.4. You may retrieve and display the content of the Website on a computer screen, store suchcontent in electronic form on disk (but not any server or other storage device connected toa network) or print one copy of such content for your own personal, non-commercial use,provided you keep intact all and any copyright and proprietary notices.

4.5. You may not otherwise reproduce, modify, copy or distribute or use for commercialpurposes any of the materials or content on the Website.

4.6. You acknowledge that any other use of the material and content of this Website is strictlyprohibited and you agree not to (and agree not to assist or facilitate any third party to)copy, reproduce, transmit, publish, display, distribute, commercially exploit or createderivative works from such material and content.

4.7. No licence is granted to you to use any of our trade marks or those of our affiliatedcompanies.

5. DISCLAIMER

5.1. It shall be your responsibility to ensure that any products, services or information availablethrough the Website meet your specific requirements.

5.2. We will not be liable to you if the Website is unavailable at any time.

5.3. We attempt to ensure that the information available on the Website at any time isaccurate. However, we do not guarantee the accuracy or completeness of material on thisWebsite. We use all reasonable endeavours to correct errors and omissions as quickly aspracticable after becoming aware or being notified of them. We make no commitment toensure that such material is correct or up to date.

5.4. All drawings, images, descriptive matter and specifications on the Website are for the solepurpose of giving an approximate description for your general information only and shouldbe used only as a guide.

5.5. Any prices and offers are only valid at the time they are published on the Website.

5.6. All prices and descriptions supersede all previous publications.

5.7. Every effort is made to keep information regarding stock availability on the Website up todate. However, we do not guarantee that this is the case, or that stock will always beavailable.

5.8. The Website is provided on an 'as is' and 'as available' basis without any representation orendorsement made and we make no warranties or guarantees, whether express or implied,statutory or otherwise (unless otherwise expressly stated in these terms and conditions orrequired by law) in relation to the information, materials, content or services found oroffered on the Website for any particular purpose or any transaction that may beconducted on or through the Website including but not limited to, implied warranties ofnon-infringement, compatibility, timeliness, performance, security, accuracy, condition orcompleteness, or any implied warranty arising from course of dealing or usage or tradecustom.

5.9. We make no representation or warranty of any kind express or implied statutory orotherwise regarding the availability of the Website or that it will be timely or error-free, thatdefects will be corrected, or that the Website or the server that makes it available are freeof viruses or bugs.

5.10. We will not be responsible or liable to you for any loss of content or material uploaded ortransmitted through the Website and we accept no liability of any kind for any loss ordamage from action taken in reliance on material or information contained on the Website.

5.11. We cannot guarantee and cannot be responsible for the security or privacy of the Websiteand any information provided by you.

5.12. You must bear the risk associated with the use of the internet. In particular, we will not beliable for any damage or loss caused by a distributed denial-of-service attack, any virusestrojans, worms, logic bombs, keystroke loggers, spyware, adware or other material whichis malicious or technologically harmful that may infect your computer, peripheral computerequipment, computer programs, data or other proprietary material as a result of your use ofthe Website or you downloading any material posted or sold on the Website or from anywebsite linked to it.

5.13. We reserve the right to disclose such information to law enforcement authorities as wereasonably feel is necessary should you breach this agreement.

6. USE OF THE WEBSITE

6.1. You are permitted to use the Website and the material contained in it only as expresslyauthorised by us and in accordance with these terms and conditions, as may be amendedfrom time to time without notice to you.

6.2. We provide access and use of the Website on the basis that we exclude allrepresentations, warranties and conditions to the maximum extent permitted by law.

6.3. We reserve the right to:

6.3.1. Make changes to the information or materials on this Website at any time andwithout notice to you.

6.3.2. Temporarily or permanently change, suspend or discontinue any aspect of theWebsite, including the availability of any features, information, database or contentor restrict access to parts of or the entire Website without notice or liability to youor any third party.

6.3.3. Refuse to post material on the Website or to remove material already posted onthe Website

6.4. You may not use the Website for any of the following purposes:

6.4.1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful,vulgar, obscene, or otherwise objectionable material

6.4.2. Transmitting material that encourages conduct that constitutes a criminal offence,results in civil liability or otherwise

6.4.3. Breaching any applicable local, national or international laws, regulations or codeof practice

6.4.4. Gaining unauthorised access to other computer systems

6.4.5. Interfering with any other person's use or enjoyment of the Website

6.4.6. Breaching any laws concerning the use of public telecommunications networks

6.4.7. Interfering with, disrupting or damaging networks or websites connected to the Website

6.4.8. Utilisation of data mining, robots or similar data gathering and extraction tools toextract (whether once or many times) for re-utilisation of any substantial parts ofthe Website

6.4.9. To transmit, or procure the sending of, any unsolicited or unauthorised advertisingor promotional material or any other form of similar solicitation

6.4.10. To create and/or publish your own database that features all or substantial parts ofthe Website

6.4.11. Making, transmitting or storing electronic copies of materials protected bycopyright without the prior permission of the owner

6.5. In addition, you must not:

6.5.1. Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers,spyware, adware or other material which is malicious or technologically harmful tothe Website

6.5.2. Attempt to gain unauthorised access to the Website, the server on which theWebsite is stored or any server, computer or database connected to it

6.5.3. Attack the Website via a denial-of-service attack or a distributed denial-of serviceattack

6.5.4. Damage or disrupt any part of the Website, any equipment or network on whichthe Website is stored or any software used for the provision of the Website

6.6. A breach of this clause may be a criminal offence under the Computer Misuse Act 1990.We may report any such breach to the relevant law enforcement authorities and discloseyour identity to them. In the event of such a breach, your right to use the Website willcease immediately.

7. SUSPENDING OR TERMINATING YOUR ACCESS

7.1. We reserve the right to terminate or suspend your access to the Website immediately andwithout notice to you if:

7.1.1. You fail to make any payment to us when due

7.1.2. You breach the terms of these terms and conditions (repeatedly or otherwise)

7.1.3. You are impersonating any other person or entity

7.1.4. When requested by us to do so, you fail to provide us within a reasonable timewith sufficient information to enable us to determine the accuracy and validity ofany information supplied by you, or your identity

7.1.5. We suspect you have engaged, or about to engage, or have in anyway beeninvolved, in fraudulent or illegal activity on the Website8. REVIEWS

8.1. You acknowledge that any review, feedback or rating which you leave may be published byus on the Website and you agree that it may be displayed for as long as we considerappropriate and that the content may be syndicated to our other websites, publications ormarketing materials.

8.2. You undertake that any review, feedback or rating that you write shall:

8.2.1. Comply with applicable law in the UK and the law in any country from which theyare posted

8.2.2. Be factually accurate

8.2.3. Contain genuinely held opinions (where applicable)8.2.4. Not contain any material which is either defamatory, threatening, obscene,abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm,embarrass or invade the privacy of, any person or be deceiving

8.2.5. Not promote or advocate an unlawful act or activity, discrimination, sexuallyexplicit material or violence

8.2.6. Not infringe any trademark, copyright (including design rights), database right, orother intellectual property rights of any other person or breach any legal duty youowe to a third party

8.2.7. Not be used to impersonate any person, or to misrepresent your identity

8.3. You agree to indemnify and hold us harmless against any claim or action brought by thirdparties, arising out of or in connection with any review, feedback or rating posted by you onthe Website, including, without limitation, the violation of their privacy, defamatorystatements or infringement of intellectual property rights.

8.4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license touse or edit any reviews posted by you.

8.5. We reserve the right to publish, edit or remove any reviews without notifying you.

9. LINKING TO THE WEBSITE

9.1. You must not create a link to the Website from another website, document or any othersource without first obtaining our prior written consent.

9.2. Any agreed link must be:

9.2.1. To the Website's homepage

9.2.2. Established from a website or document that is owned by you and does notcontain content that is offensive, controversial, infringes any intellectual propertyrights or other rights of any other person or does not comply in any way with thelaw in the UK and the law in any country from which they are hosted

9.2.3. Provided in such a way that is fair and legal and does not damage our reputationor take advantage of it

9.2.4. Established in such a way that does not suggest any form of association, approvalor endorsement on our part where none exists

9.3. We have no obligation to inform you if the address of the Website home page changes andit is your responsibility to ensure that any link you provide to our homepage is at all timesaccurate.

9.4. We reserve the right to withdraw our consent without notice and without providing anyreasons for withdrawal. Upon receiving such notice you must immediately remove the linkand inform us once this has been done.10. EXTERNAL LINKS

10.1. To provide increased value and convenience to our users, we may provide links to otherwebsites or resources for you to access at your sole discretion and risk. You acknowledgeand agree that, as you have chosen to enter the linked website we are not responsible forthe availability of such external sites or resources, and do not review or endorse and arenot responsible or liable in any way, whether directly or indirectly, for:

10.1.1. The privacy practices of such websites

10.1.2. The content of such websites, including (without limitation) any advertising,content, products, goods or other materials or services on or available from suchwebsites or resources

10.1.3. The use which others make of these websites

10.1.4. Any damage, loss or offence caused or alleged to be caused to you, arising fromor in connection with the use of or reliance upon any such advertising, content,products, goods, materials or services available on and/or purchased by you fromsuch external websites or resources

11. LIMITATION OF LIABILITY AND INDEMNITY

11.1. Notwithstanding any other provision in these terms and conditions, nothing will affect orlimit your statutory rights; or will exclude or limit our liability for:

11.1.1. Death or personal injury resulting from our negligence

11.1.2. Fraud or fraudulent misrepresentation

11.1.3. Action pursuant to section 2(3) of the Consumer Protection Act 1987

11.1.4. Any matter for which it would be unlawful for us to exclude or attempt to excludeour liability

11.2. We will not be liable, in contract or tort (including, without limitation, negligence), or inrespect of pre-contract or other representations (other than fraudulent or negligentmisrepresentations) or otherwise for the below mentioned losses which you have sufferedor incurred arising out of or in connection with the provision of any matter in these termsand conditions even if such losses are forseeable or result from a deliberate breach by usor as a result of any action we have taken in response to your breach:

11.2.1. Any economic losses (including without limitation loss of revenues, profits,contracts, business or anticipated savings)

11.2.2. Any loss of goodwill or reputation; or

11.2.3. Any special or indirect losses; or

11.2.4. Any loss of data

11.2.5. Wasted management or office time

11.2.6. Any other loss or damage of any kind

11.3. You agree to fully indemnify, defend and hold us, and our officers, directors, employeesand suppliers, harmless immediately on demand, from and against all claims, including butnot limited to losses (including loss of profit, revenue, goodwill or reputation), costs andexpenses, including reasonable administrative and legal costs, arising out of any breach ofthese terms and conditions by you, or any other liabilities arising out of your use of thisWebsite or any other person accessing the Website using your personal information withyour authority.

11.4. This clause does not affect your statutory rights as a consumer.

12. GENERAL

12.1. We reserve the right to change the domain address of this Website and any services,products, product prices, product specifications and availability at any time.

12.2. If any provision of these terms and conditions is held by any competent authority to beinvalid or unenforceable in whole or in part, the validity of the other provisions in theseterms and conditions and the remainder of the provision in question will not be affected.

12.3. All Contracts are concluded and available in English only.

12.4. If we fail, at any time to insist upon strict performance of any of your obligations underthese terms and conditions, or if we fail to exercise any of the rights or remedies to whichwe are entitled under these terms and conditions, it shall not constitute a waiver of suchrights or remedies and shall not relieve you from compliance with your obligations.

12.5. A waiver by us of any default shall nions shall be effective unless it isexpressly stated to be a wot constitute a waiver of any subsequent default.

12.6. No waiver by us of any of these terms and conditaiver and is communicated to you in writing.

13. GOVERNING LAW AND JURISDICTION13.1. The Website is controlled and operated in the United Kingdom.

13.2. These terms and conditions will be governed by the laws of England and Wales and youirrevocably agree to submit to the exclusive jurisdiction of the courts of England andWales.